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Our Store Policies
At TerpySeedsUK, we want to give our customers the most enjoyable shopping experience, one that will keep them coming back to our store time and time again. That’s why we believe that our store policies should be fair, clear and transparent. Below you’ll find a list of all our policies. If you can’t find the information you’re looking for - please don’t hesitate to contact us today!
Policies and Conditions
All payments are to be made payable to TerpySeedsUK.
Returns
Unfortunately, we do not offer returns at this time. All sales are Final.
Privacy Policy
We do not track or sell your information, ever. Please read our full policy for details.
Security
We use 256 bit encryption on all orders which is the same as US banks. Our website is hosted and secured with SSL, Firewall, and Malware protection.
Legal
We only sell seeds as NOVELTY only. Please do not contact us asking for grow advice of any kind. Also you acknowledge that you are over 21 and you are going to adhere to whatever laws your country has on record. You also release TerpySeedsUK of any liability or legal problems as we are assuming that you are purchasing them for NOVELTY purposes only.
Delivery Information:
If your parcel is confirmed as delivered by the mail service however you claim to have not received it, you must take this up with the mail service including your mail person to obtain further information where the parcel was delivered to or left at your property. Our guarantee is also voided if you enter an incorrect delivery name (not the name on the mailbox) or address, as it is your responsibility to ensure we have the correct information to ship your parcel to. 99% of parcels arrive through your door however if your parcel requires collecting from the mail service then this is your responsibility to collect it. We do ask that you please double check all information before submitting because once it is submitted, we might not be able to change it before dispatch.
We will not take responsibility if the buyer can not clear custom by his side successfully.
Our Promise
TerpySeeds offers the highest quality genetics at the lowest possible price.
We only work with breeders that have a strong reputation for producing quality and are at the top of their game. We do this so that we can guarantee the quality to the customer.
We do not work with back yard breeders or any seed houses that only produce first generation strains. We only work with breeders that have stabilized genetics that produce results generation after generation.
The strains that we carry are all of the medical quality and have the pertinent information with it.
Consent to Email
If you have opted in to our emails you are agreeing that the email your provided will not be treated as spam. You further consent that on the date you signed up you consented to receive our emails regardless of how many are sent. You may opt out of our emails at any time by simply clicking the UNSUBSCRIBE button located at the bottom of any and all the marketing emails. TerpySeeds will never sell your data to any third party, marketing group or interested party.